Terms & Conditions

1. Products & Fragrance Representation

We try our best to show our products, photographs, descriptions, and prices accurately.

Please note that fragrance can smell slightly different to different people due to individual body chemistry, and the actual packaging may sometimes vary slightly from the pictures shown on our website.

2. Orders & Cancellations

Once you place an order, we will process it after payment confirmation. We reserve the right to cancel an order if:

• The product is unavailable
• There is an incorrect price or product information
• We suspect a fraudulent transaction
• The delivery information is incomplete or incorrect

If we cancel an order after receiving payment, the eligible amount will be refunded.

3. Payment & Delivery Terms

Payment: All payments must be completed through the secure payment gateway options available on our website.

Delivery Timelines: Orders are dispatched with priority courier partners. Delivery within Bangalore typically takes 2 – 3 days, and Pan-India delivery takes 4 – 5 days (depends on location). Delivery times are estimates and may occasionally be affected by courier delays, weather, holidays, or situations beyond our control.

4. Customer Responsibility & Intellectual Property

Customer Responsibility: Please make sure your name, phone number, and delivery address are correct when placing your order. Aqwa Perfumes will not be responsible for delivery problems caused by incorrect information provided by the customer.

Website Content: The Aqwa Perfumes name, logo, photographs, product descriptions, and website content belong to Aqwa Perfumes and should not be copied or used without permission.