Frequently Asked Questions

Aqwa Perfumes was founded by Mohammed Zubair in Bangalore, Karnataka. Driven by a lifelong passion for fine perfumery and the heritage of authentic ittar, his vision is to craft memorable, high-performance fragrances under the ethos "THE FRAGRANCE THAT SPREADS HUMANITY". Every formulation brings together the charm of traditional fragrance culture with contemporary refinement.

Aqwa Perfumes is located at No 31, 4th Cross, Ashwath Nagar, Thanisandra Main road, Bangalore, Karnataka, India - 560077. We offer fast local delivery across Bangalore and reliable door-to-door courier delivery across every state and union territory in India.

Yes, 100%. Every single fragrance we make is pure concentrated perfume oil (Ittar) with zero alcohol, zero water, and zero harmful chemicals. They are completely safe for sensitive skin and 100% halal for daily namaz and prayer.

We source genuine raw botanicals from India’s historic perfume capitals: wild Aquilaria agallocha agarwood from Upper Assam for pure Dahnul Oud, Rosa Damascena roses and nocturnal Jasmine Sambac from Kannauj, and aged Mysore sandalwood.

Because our ittars are pure oils and not alcohol sprays, they do not evaporate quickly. On pulse points (wrists and neck), they stay fresh for 9 to 10 hours. On cotton or wool clothes, they linger for 16 to 24+ hours. Our Prestige Parfums provide 6 to 8 hours of strong, elegant max projection.

Yes. In addition to our signature 38+ pure alcohol-free ittar oils, Aqwa Perfumes features Prestige Parfums (Eau de Parfum and Pure Parfum spray flacons) equipped with fine atomizers offering max projection.

We accept all major payment methods securely via Razorpay Standard Checkout, including instant UPI (Google Pay, PhonePe, Paytm, CRED), Credit/Debit Cards (Visa, Mastercard, RuPay), NetBanking from 50+ banks, and popular digital wallets.

We provide Free Delivery across India on all orders above ₹999. For orders below ₹999, we charge a flat ₹80 delivery fee. We dispatch orders via Blue Dart, Delhivery, or Speed Post, and delivery usually takes 3 to 5 working days.

Take a drop on your inner wrist, rub your wrists together gently, and apply behind your ears and on your clothes. Keep your ittar bottles in a cool, dry place away from direct sunlight.

Because ittars are personal-use products, we accept return or replacement requests for damaged, leaking, broken, or wrong items within 48 hours of delivery. Once verified, approved refunds are processed back to your original payment method within 4 – 5 business days (TAT).

You can message or call founder Mohammed Zubair and the concierge team on WhatsApp at +91 9148443550 or +91 9620340908, or email us at aqwaperfumes@gmail.com. We are based in Bangalore (Thanisandra Main Road) and are happy to help you anytime!